Women & Negotiating: The Key to Getting What You Ask For

Negotiating is about much more than getting the best job offer or asking for more salary. You need to negotiate to achieve the results you want with other people. It’s the key to getting what you ask for. It’s a vital leadership skill. 

In this webinar, Iris will give you the strategies you need to be at your best as a negotiator. 

• Find out when women don’t achieve the results they want in negotiations, and how they can.
• Discover how to ask for what you want from other people, and actually get it.
• Experience how even small adaptations may have a large positive impact on your negotiation effectiveness.  

Immediately applicable negotiating skills that will greatly improve your negotiating results!

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Managing Distributed Teams

Sometimes managers won’t allow remote working because they fear the lack of control. Sometimes managers force teams to start working together remotely and then teams face a sink or swim scenario. Managing remotely is different than managing in person. In this webinar, we will discuss what it takes to be a successful remote team manager and how to use remote working to your company’s advantage.

Specifically, you will learn:

• What it takes to be a successful remote team manager
• How to use remote working to your company's advantage
• How to build trust and camaraderie online.

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Complex Problem Solving

First let’s un-pack the expression "Complex  Problem Solving" - What are complex problems and how do they differ from simple, complicated, or chaotic problems? How should our approach differ depending on the kind of problem we face? 

Second, what does it mean to solve a problem? We’ve all had the satisfaction of identifying the best solution to a challenge, followed shortly by the disappointment of the solution never getting implemented. How do we involve the implementers in the design of their solution so that change really happens?

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Master Supression Techniques

Do you ever leave meetings with a sense of failure or like you just didn’t get the results you were looking for? The reason might be that someone has exercised master suppression techniques.

In this presentation, we will explore how power sometimes manifests through master suppression techniques. You will find that these techniques are applied in all circumstances where there’s an imbalance of power and that we all use them. Sometimes you exercise them, consciously or unconsciously, sometimes you’re subject to them.

To gain knowledge about them will help you deal with situations more objectively and thereby reduce the negative effects these techniques can have on you.

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Maximising Service Orientation

The World Economic Forum in its 2018 “The Future of Jobs Report” predicts that service orientation will be one of the competencies demanding proactive development within the accelerating transformation of the labor market by 2022. Service orientation is defined as the ability and desire to anticipate, recognize and meet others’ needs,
sometimes even before those needs are articulated. Service oriented people focus on providing satisfaction and making themselves available to others.

What kind of organizational context encourages customer service orientation? What kind of skills do employees need to develop in order to be more customer service oriented?
The social capital theory argues that three qualities are important: a. open communication; b. a trusting culture and c. a shared vision. In this webinar we will focus on how to answer the above two questions and how to develop the above mentioned qualities.

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